Over 20 years we help companies streamlined and customised IT capability & related solutions to win business through cost effective and agile processes that enhances their  competitive edge and leveraging on the latest  tools & technologies  to maximise business potential.

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Contacts

A-6-1, Jalan 2/142A, Megan Phoenix, Off Jalan Cheras KM10, 56000 Kuala Lumpur, Malaysia.

sales@bitlink.com.my

+603-9100 1636

// 3CX

CONNECTING CUSTOMERS & CO-WORKERS

Why you choose 3CX?

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime.

01.
Telephony

Web client and mobile apps for remote working.


02.
Video

Included in your system, no add-ons needed

03.
Live Chat

Talk with your customers in real time via your website or Facebook!

04.
SMS

Allow your customers to interact with you instantly

05.
Integrations

CRMs, MS 365 and Teams


06.
Low Cost

Save on your phone bills, add ons and hardware.


07.
Flexible

Keep your numbers, choose your phones and your provider

08.
Secure

3CX includes advanced security features

09.
Install anywhere

Hosted or on Premise, MiniPC, Raspberry Pi, Hyper-V, VMware or KVM!

3CX Apps for Android & iOS Device

  • Make and take calls from anywhere
  • Video Conferencing
  • Instant Messaging and Chat
  • Answer Facebook messages
  • Conference Calls
  • Free VoIP calls with your smartphone
  • Encrypted and Secure

User-friendly Web Client / Windows Desktop App

  • Work from anywhere – multifunctional web app with inclusive UC features
  • Answer customer queries from live chat, Facebook and SMS from one interface
  • Native Windows Desktop App for calls
  • Integrate seamlessly with MS Teams and MS 365

Facebook Messenger Integration

  • Integrate with your FB business page – All Messages are sent to your web client
  • Agents can answer customer queries without having access to Facebook
  • Forward to a queue with multiple agents
  • Chat reports available per agent and queue

Integrated Video Conferencing

  • Free for up to 250 participants
  • Initiate with a single click
  • Video conference dial-in
  • Create as a conference or a webinar
  • Remote control assistance for quick & easy troubleshooting
  • Pre-upload PDFs before meetings
  • Includes a whiteboard
  • Share your screen
  • Polling tool
  • Record your video