Over 20 years we help companies streamlined and customised IT capability & related solutions to win business through cost effective and agile processes that enhances their  competitive edge and leveraging on the latest  tools & technologies  to maximise business potential.

Gallery

Contacts

A-6-1, Jalan 2/142A, Megan Phoenix, Off Jalan Cheras KM10, 56000 Kuala Lumpur, Malaysia.

sales@bitlink.com.my

+603-9100 1636

// TECH-CARE

Let us take the hassle away

// our service

Why you need TECH-CARE It support plan?

These days much is expected of the IT department. The entire business landscape is dominated by IT-related domains: Digital transformation, Cloud, Security & Compliance, Mobility and BYOD – the list is long and will continue to grow. As your business looks to implement these modern technologies, your IT environment becomes more complex and requires additional skills.

Your team is under immense pressure to reduce costs, enhance services and availability and boost efficiencies. It’s a difficult juggling act, but one of the best ways to increase your agility and transform your business is through choosing what you want to focus your scarce, skilled resources on. Once you know that you can make choices about how to support your infrastructure and users.

How we helps to solve your IT problems?

  • Our certifier engineers work on your IT issues within minutes.
  • We spot and resolve IT issues before they compromise your technology
  • We proactively apply patches, updates and fixes in the background so you don’t have to

Our proactive approach

  • Ongoing monitoring to spot problems before they cause an issue.
  • Proactive patching, updates and fixes – in the background, without disrupting you.
  • Capitalized latest support tools to streamline support processes and efficiency.

Predictable Monthly Costs

Predictable Monthly Costs

All IT investments come with peripheral costs. Organizations reaquire adequate networks, security, and storage. They must train staff, manage equipment, and deploy systems. Unexpected costs can suddenly come up. By outsourcing initiatives to us, you able to break down their costs into fixed monthly payments, as opposed to the huge capital expenditures that come with managing systems in-house.
Click Here

Proactive Solutions

Proactive Solutions

When you decide to outsource your IT as a proactive effort, you result in receiving enhanced performance, almost zero downtime and fewer glitches. We help identify these problems in order to prevent them from becoming really bad and turning into expensive repairs and increased downtime.
Click Here

Reduce Risk

Reduce Risk

All business investments carry a specific amount of risk. Competition, government regulations, markets, technologies, and financial conditions all change very quickly. We anticipate and handle much of this risk for you, with specific industry knowledge, particularly security and compliance issues. They are generally considered to be much better at deciding how to prevent risks in their areas of expertise.
Click Here

Level the Playing Field

Level the Playing Field

Bigger companies generally have in-house support services along with a team of full-time IT professionals. Businesses both small and medium cannot afford that luxury all by themselves. One of the advantages of employing managed IT services is that outsourcing enables gaining the insight and expertise that larger companies have. This can indeed help level the playing field between you and your competition.
Click Here

Reduce Costs

Reduce Costs

The key benefit of a managed services model refers to its potential to reduce business costs. One of the costs that businesses always fail to remember is that MSPs help reduce the occurrence of expensive network disasters.
Click Here

Vendor Management

Vendor Management

We deal with the hardware and software vendors, hence you need not deal with technical and complicated conversations..
Click Here

Stay Focused on Your Core Business

Stay Focused on Your Core Business

Businesses are known to have limited resources and limit the time and attention of every single manager. Outsourcing can actually help your business stay focused on your core business and not get disturbed by complicated IT decisions. Your business will have to run at its highest efficiency, and this can be achieved only when your networks are operational.
Click Here

New Technology

New Technology

Quality outsourced IT service organization will possess all the essential resources to immediately start off the new projects. Handling the same project in-house could take weeks or months just to hire the right people, train them, and then provide the support they need. For most implementations, quality IT companies will bring years of experience in the very beginning, thus saving money and time.
Click Here